Packaging

It’s a dirt Bag!

All Milotto + Co orders are sent in recyclable packaging.

I use hero packaging to send your orders. They are 100% home compostable and break down with absolutely no waste. No more plastic courier and postage bags hanging about for 100’s of years. Yay!!!

You can find out more about The Better Packaging Company by clicking on the link below.

https://betterpackagingco.com


Returns

All efforts have been taken to ensure the accuracy of all photographs. Milotto + Co cannot be held responsible for accuracy in colours shown on screen as they can vary from screen to screen.

The nature of naturally dyed yarns means there will sometimes be inconsistencies from skein to skein. This is perfectly normal. These yarns are dyed in small batches of 5 -10 but even when an identical recipe is used there can be very slight variations in skein colour. It is advisable to always alternate skein, particularly when knitting with block (single) colours.

Please follow all the care instructions as outlined in the product description as I cannot be held responsible for fabric that has been laundered incorrectly.

Any claims on faulty items must be made within 14 days of receipt.  To make a claim please email me at hello@milottoandco.com.au


Privacy

Your privacy is a high priority. Our privacy policy is based on the national privacy principles in the Commonwealth Privacy Act 1988. You are able to access our website and browse our site without disclosing any of your personal information. We do not collect any personal or sensitive data from our visitors when they use our online services, except where the visitor initiates this. We do not collect information about our online visitors from other sources, such as private organisations, public records or bodies for web visitors. We do not release personal information or ‘data lists’ for the purpose of commercial sale. Phone numbers are required at check-out as a necessity for our shipping couriers, they are not used for any other purpose nor passed on to any third party.

Our Internet Services Provider (ISP), the company that owns the Website server that host our Website, may collect only the domain names and names of referring websites (not e-mail addresses of visitors). The ISP may aggregate information to measure the number of visits, average time spent on the Website and pages viewed. We may use this information to help us improve the operational performance and informational content of our Website.

If you register online or provide personal data to to Milotto + Co, this may be used to provide you with information relevant to this site. We may store email addresses, telephone numbers, or other access devices so as to personally tailor information to you and to ensure your orders are delivered and received accurately.

There may be some links on this website that take you to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.